Shipping & Returns

Shipping

The site www.kennethmaxymowichjewellery.com, is constantly striving to serve the customers with the best quality customer service. We constantly strive to ensure fast and efficient method of processing and shipping out orders. When orders are received and paid for during business hours, we will try to get the order out the same day. Unless there is a problem with the order, all orders will be processed and shipped out at a minimum of two business days.

Normal shipping pickup time is 4PM PST Monday through Friday excluding holidays for UPS. All orders received before 1PM, will be processed within the same day, unless there is a lot of pending orders ahead, at which point the order will be shipped out the following business day.

Weekend orders will be shipped out on the following business day. If there is an urgent matter with shipping, please email us as soon as possible to notify us. Once the shipment is complete it is very difficult to make changes.

Returns

All sales are final. Please take ample time to consider your purchase as no returns are permitted once payment has been made for your order and your order has been dispatched.

Order Cancellation

You may cancel your order as long as your order is still in ‘processing’ status. Once your order has been shipped, orders cannot be canceled. Refunds will only be given as STORE CREDIT.

Please allow up to 5 business days to process the order cancellation.